Long Time Customer Time to Leave!
FormerLoyalCustomer
Enthusiast - Level 1

Been with Verizon for decadesโ€ฆ. Just asked about upgrading my 4 lines to take advantage of the โ€œFree iPhoneโ€ deals theyโ€™re offering for new customers and added lines.  Was told I couldnโ€™t get any of those deals but I could pay for the news phones!  Hey thanks Verizonโ€ฆ.. did I mention Iโ€™ve been a customer for decades and have spent tens of thousands of $$$$$?  Oh yes I did and was told the targeted offer for me was an older model iPhone and Iโ€™d have the privilege of paying $5/month for them.  ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚

Seems that it is time to move on.  At this point Iโ€™ll give my $$$$ to some other company just on the principle of the issue. 

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vzw_customer_support
Customer Service Rep

I know how important it is to find the right deal when looking at new phones, FormerLoyalCusotmer, as I do the same thing when it is time to upgrade for my family. While some of our promotions do require a new line of service, we often also have upgrade promotions with a significant discount as well. We'd be happy to take a fresh look into this and see if we can find any other offers to help earn your continued business. Please be on the lookout for a private message from us, since we'll need account access.

-Joseph

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