Lost phone from shipper not delivering to correct customer
Without
Newbie

Waited for delivery of my new phone, found out that shipper gave delivery to individual not having any connection to intended person!!

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8 Replies
vzw_customer_support
Customer Service Rep

We're sorry to read that you did not get the device you purchased. We're here to help. We'll be sending a private note. ~Peter

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Without
Newbie

Lost password to log in

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Without
Newbie

Was using wrong log in name!!

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vzw_customer_support
Customer Service Rep

We are ready to help. Please reply to our Private Note, so we can get started.

~Maria

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Without
Newbie

Where is private note?

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Without
Newbie

Not getting anywhere here!!

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KH-OrnEsh
Moderator Emeritus

@Without 

To see private messages sent to you, please click on  the envelop at the top right of the page.  

Screen Shot 2023-03-08 at 8.39.38 AM.png

To respond to the message, scroll all the way down to the "Reply" box.  

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Without
Newbie

Thank you for feedback!!

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