Re: Message+ Not Working on iPad Pro
vchat
Enthusiast - Level 3

No there is no error messages.  Usually if I have a message or message the app icon indicates how many messages are waiting to be read.  That counter no longer works, I don’t know how many messages I have waiting until I open the app.

0 Likes
Re: Message+ Not Working on iPad Pro
vzw_customer_support
Customer Service Rep

vchat,

 

We appreciate the clarification. When did this start happening with the application? Does your device show that it is connected to cellular or WiFi service? 

 

Adam_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Message+ Not Working on iPad Pro
vchat
Enthusiast - Level 3

It’s been going on every since I got the app to work which is about a month now.  Both of my devices with the app uses both wi-fi and celluar  depending on my location.

0 Likes
Re: Message+ Not Working on iPad Pro
vzw_customer_support
Customer Service Rep

Thanks for the additional information., vchat. What you are talking about is the notifications that you should be getting from the Message+ App. That can easily be reset in your Settings App. If you go to Settings, under "Notifications." you will scroll down until you find the Message+ App and slide the switch to the "on" position. Please have someone send you a test message to make sure it works.

 

Tina_VZW


Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes