Message+
J00c3
Newbie

I had to reinstall message+ app since it kept crashing. The app is the only way I can send pics to my parents. When I installed it again it asks me to scan a code but I’m not trying to use a secondary device just activate it on my primary phone. I can’t scan a code on the same device I’m trying to log into. Am I missing something? 

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vzw_customer_support
Customer Service Rep

J00c3, thank you so much for reaching out to us today. Being able to send pictures to your parents is important. What happens when you try to send a picture to your parents outside of using Message+ app? Do you have Message+ set up on any other device (tablet, computer, or another cell phone)? 

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