I’ve been a long time customer so I know there’s new customer promos and ones for existing. I bought/updated the following in store around Thanksgiving.
- iPhone Pro Max 14 - it wasn’t shipped until around Christmas due to inventory.
- Went from old data plan to unlimited
- Added a line for an IPad Pro and purchased the device at Verizon
I was told I would receive a rebate of $200 for either the phone or IPad. I waited and waited and no rebate appeared.
I called customer service and they told me to submit the 22SWITCH200. I received a denial on the submission.
Was I given the wrong rebate form? I feel like Verizon hopes I won’t claim the rebate and making me jump through hoops. I need resolution. If anyone is aware of where to find a list of active rebates by date, I can review. But otherwise I’m needing Verizon to address this asap.