Community Forums - Mobile + Home Rewards savings may be affected afte...

ibetcoin · ‎09-15-2022

It keep saying Mobile + Home Rewards savings may be affected after pending account changes are made. When I try to join mobile + home discount. Talk to several agents, none of them get this done. I am getting unlimited plan because it have discount, now I have to pay $60 extra every month.. not saying that free iphone 12 from verizon is trash, very slow and lag. cant even beat the 7plus I used for several years.

vzw_customer_support · ‎09-15-2022

Thanks for reaching out here, I am so sorry for this inconvenience. We certainly want you to get any discount you are eligible for. I have sent you a private message to continue.

-Rosie

ugling · ‎10-18-2022

I have the same problem. Can you help me with that as well? It seems there are quite a lot of people experiencing the same issue on this forum. any solutions? I feel I got tricked by verizon and activated 5 lines. I'm now paying $70 more every month on cell phone bill and want to move back to att

RamizA · ‎10-20-2022

I am getting Mobile + Home Rewards savings may be affected after pending account changes are made message and unable to enroll. I tried contacting both Verizon adn Fios supports who were unable to help me.

vzw_customer_support · ‎10-20-2022

We want this resolved ASAP. A private message is being sent to assist you further.

-Sean

vzw_customer_support · ‎10-22-2022

Do you have a pending plan change in either account right now?

*Heather

dima18 · ‎10-24-2022

I have the same problem. I tried all browsers on a desktop and a mobile device, and in the mobile app. Also, I tried reinstalling the mobile app. Nothing works. This error message about pending changes makes no sense.

vzw_customer_support · ‎10-26-2022

You have my attention. I would be wondering what is going on and why it says there are pending changes. I would like to review the account. I have sent you a private message.

-Amber

Zombiewalker · ‎11-02-2022

I’m also facing the same issue and I have been on numerous calls with Verizon Reps. Supervisors, Technical Team Specialists and what not. It’s been over a month now and no one has helped me at all. It’s not what I expected when I transferred 7 lines to Verizon. If this continues, I’ll forced to leave.

Somebody please help!