Muffled Sounds On iPhone 13 Pro Max

Hello ... lately I have been being told by those I am on the phone with that I sound muffled and my signal is going in and out. There is nothing wrong with my phone (at least to my knowledge), but it is becoming more and more annoying with each passing call. Is anyone else having this issue?

I am on the latest iOS 16.6 and in an Otterbox case most times. Even when I take the case off it still sounds muffled on their end. It can't be everyone else's phone and mine is working right? LOL


Thanks in advance!

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Customer Service Rep

We know how important it is to have your phone working correctly at all times, we'll be glad to help out. When did this problem start? Are you able to hear people without any problems?