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My I phone4s is asking me for a restarting passcode after I did the upgrade, where do I get that passcode so I can use my phone? I also don't want to do anything to where I will loose all my pictures and contact.
Perwin11
Newbie
‎04-30-2015 09:29 AM

MY iPhome 4s is asking me for a restarting passcode after I did a upgrade, how do I go about getting that passcode so I am able to use my phone and not loose any of my  contacts or pictures please and thank you?

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Re: My I phone4s is asking me for a restarting passcode after I did the upgrade, where do I get that passcode so I can use my phone? I also don't want to do anything to where I will loose all my pictures and contact.
vzw_customer_support
Customer Service Rep
‎05-02-2015 09:35 AM
Perwin11,

Let's make sure that you can get back into your device! To be sure, did you have a passcode or screen lock set up on the device prior to your most recent update? Also, what exactly would the message state when requesting this passcode?

AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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