My iPhone IMEI added to blacklist (looks like VERIZON did it)
Bodya_C
Enthusiast - Level 2

I recently purchased a used iPhone 13 Pro. It works well with various carriers, but its IMEI appears to be blacklisted by Verizon carrier on some checkers; can anyone confirm whether this is a mistake or not?

I can provide the IMEI or any other required information.

I want to get it off the blacklist if it was added there by mistake.

 

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Re: My iPhone IMEI added to blacklist (looks like VERIZON did it)
vzw_customer_support
Customer Service Rep

Good morning, Bodya. I would be shocked if my phone got locked as well.I would love to help. Was this your phone originally? Was the balance paid off in full? 

-Amber

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Re: My iPhone IMEI added to blacklist (looks like VERIZON did it)
Bodya_C
Enthusiast - Level 2

Hey Amber,

I hadn't information about balance.

I bought this phone from hands as used.

Is there any ways to check it by IMEI? 

Also if there any unpaid balance I would like to pay it, or just check if there no mistake.

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Re: My iPhone IMEI added to blacklist (looks like VERIZON did it)
vzw_customer_support
Customer Service Rep

Hello! We would be more than happy to look into the status of the device. Please send us a Direct Message. 

*Leyla

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