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My iPhone5 fails to receive text messages from an iPhone4S on the same Verizon account.
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Correct answers
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Thank you Tamara. I solved the problem with Verizon Live Chat. Every time I tried to use Live Chat it was not available ... but finally it was! and the person I got was great. Very simple. iMessage was accidentally turned off on my phone. That's all it was.
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We need to get you connected again, Jan07! How long have you not been able to receive messages from that phone? Let's first make sure messages are not inadvertently blocked http://vz.to/MqEgqB. Then make sure your iMessage is enabled http://vz.to/140ZYg2.
Do you know if they are getting your messages?
TamaraH_VZW
Follow us on Twitter @VZWSupport
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Thank you Tamara. I solved the problem with Verizon Live Chat. Every time I tried to use Live Chat it was not available ... but finally it was! and the person I got was great. Very simple. iMessage was accidentally turned off on my phone. That's all it was.