My voicemails on my Galaxy S 22 Ultra are not showing up until days later...
Shannonmari65
Enthusiast - Level 2

I have a Galaxy S 22 Ultra. I use my phone for work so it's very important that I not only get the calls but the voicemails should I miss a call. I haven't gotten calls from any of the people I have voicemails from and the voicemails show up days later. I have cleared out my voicemail app and I have also cleared the cache but I don't understand such a delay in receiving voicemails. 

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4 Replies
vzw_customer_support
Customer Service Rep

 

I'm sorry to hear you are having issues with your voicemail. I would be happy to help. What zip code are you in? How do you check your voicemail? Are you seeing the mjissed calls?-Joe

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Shannonmari65
Enthusiast - Level 2

Hi,  yes, I'm seeing they called but there is no voice mail until days later- then they show up! NOW, I'm having the issue with "please wait, while voicemail is being downloaded"---it's been TWENTY minutes and it's still saying the same thing!!

I  HAVE to get this resolved!!  I am in zip code 85621, and I check my voicemail by the VM icon on my phone.

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vzw_customer_support
Customer Service Rep

Thanks for those additional details. Are you running into any other issues with using data? Is your phone generally connected to the mobile network or WiFi? Were your voicemails working correctly previously?

-Lauren

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vzw_customer_support
Customer Service Rep

We're still here to help. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here: https://www.verizonwireless.com/support/ ~Peter

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