Need Esim

ajpit84
Newbie

Network was messing up severely, thought it was a corrupted esim so I deleted the one on phone.  Now I Cannot find away to get another one.  All QR codes on website say expired.  Can't call in due to no esim.  Can't even log in to account because that requires a code to be sent to phone.

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

I'm sorry to learn that you lost your eSIM during some self troubleshooting with the outage that happened on Monday, ajpit84. We are definitely here to help, and will need account access to assist. Please be on the lookout for a private message from us.

-Joseph

0 Likes