Re: New I5 will not stay connected to the home wifi network
vzw_customer_support
Customer Service Rep

Hi True_Prairie_Enthusiast

Thanks for all the troubleshooting you've done. Please try powering on and off the home router and retest. If the issue persists please back up the iPhone and try this and retest:  http://bit.ly/Sq8I9w

Thank you

JoeL_VZW

Please follow us on twitter @vzwsupport

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Re: New I5 will not stay connected to the home wifi network
True_Prairie_Enthusia

With Verizon Customer Support I have finally succeeded at connecting with my home WiFi. The success actually happened after learning of a previous mistake I made. It was such a simple and obvious mistake I'm embarrassed to explain it.

Again, thank you Wireless Customer Support:

AyaniB_VZW and

JoeL_VZW


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