New Line

I saw an ad for "free" iPhone when you add a new line.  I was using my company v7 phone which as you can imagine, dying for a charge. Great time to use this promotion, or so I thought.  I went through the process of releasing the number to a personal account. After all that, Verizon did not consider this a new line, (just a transfer) so I was out of luck.  Is this a sign of things to come?

Re: New Line
Customer Service Rep

Xman62, congrats on your new devices and we are sorry to hear about your promotion concern. Making sure you receive accurate information is always important. If you are transferring a line from another Verizon account (consumer or business) this is not considered a new line of service and you will not qualify for the promo. Review more details about our promotions here