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No SIM card installed after phone is fully charged
Cregar
Newbie
‎01-28-2015 07:13 PM

After phone is fully charged, no SIM card installed. I have to power off and on, then back on services. How do I fix this problem?

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Re: No SIM card installed after phone is fully charged
vzw_customer_support
Customer Service Rep
‎01-30-2015 07:26 PM

Hi Cregar!

Sorry to learn of this issue, let's get it fixed! When did this begin? Have you tried removing and reinserting the SIM card?

ChristinaB_VZW
Follow us on Twitter @VZWSupport

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Re: No SIM card installed after phone is fully charged
kaebfly
Champion - Level 3
‎01-30-2015 07:39 PM

Sounds like you may have either a falty SIM card or there may be something wrong with your sim slot. Try reinserting the sim to see if it helps. Otherwise you may need a replacement card (assuming the card is bad) or your device may need to be replaced. First need to rule out the SIM card itself to make sure that's not the problem.

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Re: No SIM card installed after phone is fully charged
Loquat
Master - Level 1
‎01-31-2015 04:05 AM

I had this very same thing happen to me with my iP5.  Went to VZW to get a new sim, that didn't work, went to the Apple Store to see if they could diagnose the issue...no such luck. After about 5 minutes of messing with it at the Apple Store, the tech just decided to replace my phone. Thank goodness I was still within my AppleCare warranty.

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