No cell signal unless I restart phone

Adrians14226
Newbie

My iPhone stops receiving or having the ability to send calls unless I restart my phone. This happens several times a day. My husband has an android phone & also has Verizon cell service with no issues. 

I have reset my phone without any improvement. 

please help!

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vzw_customer_support
Community Manager
Community Manager

Our Device Troubleshooting Assistant can be a big help for these situations. It is available 24/7 to help our customers answer common questions and fix many issues such as signal trouble: https://www.verizon.com/support/devices/#mobile 

 

If you still require assistance or have any questions, please contact us for support. 

-John

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vzw_customer_support
Community Manager
Community Manager

Hello, Adrians14226. Ensuring you have only the best in service is always our goal. Thank you so much for letting us know of this issue. Please share more details as it is important that we pinpoint when and where this happens. 

 

Is your phone up to date with the software?

 

Does this typically happen indoors? If yes, what do you experience upon going outdoors?

 

When did this begin?

 

So sorry to ask this question but is there any physical or liquid damage? 

 

-Natasha

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vzw_customer_support
Community Manager
Community Manager

Our Device Troubleshooting Assistant can be a big help for these situations. It is available 24/7 to help our customers answer common questions and fix many issues such as signal trouble: https://www.verizon.com/support/devices/#mobile 

 

If you still require assistance or have any questions, please contact us for support. 

-John

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