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No upgrade promos
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Imagine being a customer for exactly 20 years, and you can't get any promotions on upgrades. There has to be a way to get someone to escalate to a manager to prevent losing a customer. But no one knows how to do anything. If i leave, they will be calling offering the moon to come back.
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I agree. Been a decade with them. Bummer.
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KR8 Promotions are wonderful and one will come along. However, can you tell us if there is something wrong with your phone? Are you in need of assistance? DoloresK_VZW
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There are deals for existing customers. You just have to watch for them and they might not be on the phones you want.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.