Not getting short codes
Darwinia
Newbie

I  activated a new iPad purchased from versions which was a nightmare on its own over   a period of days and now my short code SMS's are blocked.  My phone is the same so for some reason short codes are blocked.  How do I get this fixed?

Labels (1)
0 Likes
Re: Not getting short codes
vzw_customer_support
Customer Service Rep

We are happy to review your concerns with you here! Please tell us, when was the last time you were able to receive short code messages? Have you contacted our support channels regarding this matter previously?

 

*Robert

0 Likes
Re: Not getting short codes
Darwinia
Newbie

Before I activated the new iPad so yesterday 

0 Likes
Re: Not getting short codes
vzw_customer_support
Customer Service Rep

Thank you for confirming that for us. We would like to review your account with you directly. To allow us to do so, please leave us a Private Note here, or reach out to us directly @VZWSupport on Twitter or Facebook. We are also available for you over the phone at the number 1-800-922-0204!

 

*Robert

0 Likes
Re: Not getting short codes
Darwinia
Newbie

The usual run around from Verizon.

0 Likes
Re: Not getting short codes
vzw_customer_support
Customer Service Rep

Hello, Darwinia! Thanks for reaching out to us. We know your time is valuable, and we're here to help. Please send a Private Note for assistance.

*Alexis

0 Likes