I'm sorry you're having trouble with our OneTalk feature.
You can select the following link for troubleshooting: https://www.verizonwireless.com/support/yealink-one-talk-ip-dect-phone-bundle-troubleshooting/#/main...
Otherwise, you can call our Business Support at 800-922-0204, and they will be able to assist you.
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.