Ordered Apple Watch Ultra 2 still hasn’t shipped

GBR2024
Newbie

I ordered the Ultra 2 on 4/9 and did overnight shipping. Still no shipping update,  no tracking, nothing. I paid a lot of money for the watch and the extra to get it shipped the next day. I just want to know why there is a delay? 

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vzw_customer_support
Community Manager
Community Manager

Hello, GBR2024. Help is here as you definitely deserve some answers. Please advise, is this a new account or an existing one? Do you have the order number and location code for the order in question? 

-Natasha

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GBR2024
Newbie

Existing account. I was upgrading my watch.

Order # 996083572275558

Location Code - N832201

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vzw_customer_support
Community Manager
Community Manager

We want to make sure we are able to help out with any issues you might have. If you still need assistance with your order, let us know, and we'll be glad to help out.

~Freddy

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