I ordered the Ultra 2 on 4/9 and did overnight shipping. Still no shipping update, no tracking, nothing. I paid a lot of money for the watch and the extra to get it shipped the next day. I just want to know why there is a delay?
Hello, GBR2024. Help is here as you definitely deserve some answers. Please advise, is this a new account or an existing one? Do you have the order number and location code for the order in question?
-Natasha
Existing account. I was upgrading my watch.
Order # 996083572275558
Location Code - N832201
We want to make sure we are able to help out with any issues you might have. If you still need assistance with your order, let us know, and we'll be glad to help out.
~Freddy
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