Out going calls I did not make.

My phone and Verizon account is showing outgoing calls I never made. Some of the calls are 30 seconds while others are over an hour. The calls are to the same number. My phone is always with me, it is passcode protected, and I do not share the line or phone with anyone else ever. Is this spoofing, should I be worried, do I need to dump Verizon or is this an issue with all carriers? Can anyone tell me what’s going on and how to fix this?  all the time so no one could have gotten into it, and it also passcode protected to open it. Can anyone tell me what's going on?

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Re: Out going calls I did not make.
Customer Service Rep

I would be just as concerned, and even confused over the amount of outgoing calls that you did not make. We definitely don't want you to consider leaving us. Let's get to the bottom of this. 


Can you please tell me where you see these outgoing calls? (On your phone, bill, online account, etc.) How long has this been happening? Do you know the number? Please elaborate to better assist you.