I am having a frustrating time with Verizon’s promo $1000 credit towards the new iPhone. I traded 2 iPhones and still have not received the promo of 1000 for each iPhone(2 iPhones) I traded. Each agent is not helpful in adding the promo to my account. This is frustrating and I was promised this promo as I was with ATT prior to this switch to Verizon. The sales agent promised my promo for my 2 iPhones and that I would not have an issue. I’ve been having this issue for almost 3 months now and this has not been resolved. I need help asap and would love for this to be resolved.
Thank you for reaching out to Verizon. We are here to address all of your questions and concerns. Please send us a PM so we are able to help
I was told to PM you. I am having a frustrating time with the 1000 promo your company Verizon is advertising for iPhone trade in. I traded in 2 iPhone 13 Pro Max 5g phones and the promo has not been applied to my account lines.
Thank you so much for your reply. Please do send us a PM in messenger, so we are able to assist.