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Personal hotspot quit working and I don't know why
David22
Newbie
‎10-02-2012 09:59 AM

My personal hotspot will not broadcast a signal. I am registered for it, it is set up, it used to work and stopped. Verizon customer service shows that it should be working. Please help.

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Re: Personal hotspot quit working and I don't know why
vzw_customer_support
Customer Service Rep
‎10-10-2012 01:34 PM

Hi David22,

Yikes! I would be happy to assist you with your device. I would need some additional information from you in order to better assist you. What is your device's model? What device are you connecting it to?

Please provide us with the additional information to better assist you.

Thanks,

NidiaA_VZW

Please follow us on Twitter @VZWSUPPORT

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