I am struggling with the issues that happened with me this Thanksgiving and made my thanksgiving day the worst day. I placed my order on Nov 20th for 4 iphone devices and supposed to get my device on 22nd, Fedex update the status as devices delivered but its never delivered to me. My Ring and security cameras also not captured any Fedex guy to stop by at my door to deliver package and get my sign. Other package also supposed to deliver today on 24th Nov, and the same incident happended again. I called fedex 10 times and Verizon the same, they only keep saying the created the ticket and will investigate this issue. What a frustration i am getting and regretting big on to order from Verizon.
On 23rd when i called Fedex and Verizon for my investigation ticket that got created on 22nd, they responded that the package got located and will be delivered to me on 24th. But later they said they still not a able to find it yet and making false promises.
I would highly recommend other not to order from Verizon. This is such a worst experience and make my last three days the most miserable days.
I dont know what will happen to my devises and verizon is saying they start my service and i have to pay them. What a worst experience.
I will keep posting my experience on this community and also on Twitter.
DM me to contact on this issue
Thanks for reaching out. . Letโs work together to address delivery issues today. Please reply to the following Private Note to get started. We are eager to get your answers.
-Deb
We want to make sure everything is ordered, delivered to your satisfaction. You have many things to accomplish this holiday season and we will help. Do you have an order number/location code/confirmation# or tracking number for us to get started?
-Deb
No delivery, Verizon Team is not capable to deliver on promise. Its around 2 weeks now and Verizon have no way to resolve my issue. I was on a business trip and so could not able to follow up, but my wife who is also a very busy person has lost so much of her valuable time with verizon team and still didnt find any solution. At the end Verizon team responded on give up that they cant solve this problem and we can go to any other carrier.
What a Shame to Verizon team for not fullfilling my order. My order number is [Edited for Privacy]
We're sorry to hear that you're having problems with a delivery. We want to make sure you get your phone and we're going to do everything we can to help you. We're going to send you a Priate Note so we can assist.
~Jesse
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