Protection has been added to my phone bill at 17.00 a month. I did not request this. I tried to cancel it several times and keep getting error messages. I cannot get through to customer service. The chat bot doesn't work well either. I finally filed a complaint with Better Business Bureau and my state's attorney general. Let's see if that gets a fire lit under the corporate crooks at Verizon. Long time customer here and I am beyond disgusted with Verizon at this point.
This exactly happened to us!
We are here to help with any pending concerns you might have about the protection plan. Please send us a Private Note at your earliest convenience to better assist and continue the conversation. ~Vic
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