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Phone in Toilet
lindsey78
Newbie
‎03-15-2013 03:32 PM

I just dropped my phone in the toilet.How do I get it to turn back on?

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Re: Phone in Toilet
Not applicable
‎03-15-2013 04:19 PM

How does this happen?  I don't get it.

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Re: Phone in Toilet
vzw_customer_support
Customer Support
‎03-28-2013 10:08 AM

Hi lindsey78,

I am saddened to see that your phone has been exposed to water damage and I apologize for the delay! After getting wet, the phone may simply not power back on. I am hopeful that you have device insurance. If so, you can submit a claim by visiting:http://www.phoneclaim.com/verizon . If not, I can happily review your replacement options. At your leisure, DM me your name and wireless number. I look forward to hearing from you soon.


Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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