Phone
NeedVerHelp
Newbie

I need to log into Verizon but iPhone has crashed and I cannot answer the 2 factor verification.

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Re: Phone
vzw_customer_support
Customer Service Rep

We're sorry to hear that your phone is having trouble, and it is preventing you from signing in to your My Verizon account, NeedVerHelp. We have similar verification requirements here in this platform, and without a working device our options are limited. The best option would be to visit your local Verizon store to verify with a photo ID for assistance. https://www.verizon.com/stores/

-Joseph

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