What should I do when cellular signal strength is always bellow 2 bars? So frustrating. Already thinking on switching provider.
My service is usually only one bar. Help!
Hello Sweetsliversky, thank you for reaching out to us. We're sorry for the issues you're experiencing. We want to help as much as we can. Where are you currently located? When did this issue begin?
~Ivone
Do you mind disclose where are you located? Do not disclose an address on the public forum, only a city name would suffice.
I could ask someone to check the cell tower coverage around your area.
If your signal strength is habitually horrible (1 bar, "no service", SOS mode) the only real solutions are:
-Get a 4G LTE network extender from Verizon
-Install an (expensive) 3rd party cell phone signal strength booster system
-Switch carriers to someone who has better signal in your area
Cellmapper.net is a pretty good crowd-sourced app for giving estimates of signal strength from all the major carriers, but I've found it's not necessarily foolproof (it told me T-Mobile had comparable service in my neighborhood, which turned out to be completely wrong for me at least, as Verizon performs far better in my home).
Dead zones and weak signal spots can crop up anywhere, unfortunately, as there are several causes.
Hello, G909. Help is here as you deserve only the best in service with us. Please tell me more. What is your zip code? Where are you when you notice this service? Which plan do you currently have?
-Natasha
The zip code is 93309 and I have the unlimited 5G plan.
Thank you for those additional details, G909. Are you experiencing this everywhere you go? Can you please tell me more how your services are being impacted?
-Melissa
Start a new topic or ask questions in the open forum.
