Porting number from AT&T to Verizon - Frustrating
dbs387
Enthusiast - Level 1

Recently ported 3 lines from AT&T but a problem continues to exist.  Each time I call customer service I am auto routed to the port department.  I receive a message indicating a problem with the pin from previous carrier does not match Verizons records.  I receive this message each time I call and unable to get to a live customer service agent.  How do I contact a live person to fix this issue?

 

 

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Re: Porting number from AT&T to Verizon - Frustrating
vzw_customer_support
Customer Service Rep

Hi,

Being connected with our loved ones is very important, I feel you. Kindly allow me the opportunity to work with you and find the best resolution. Please DM us, so we can get started. Looking forward to working with you.

>Bris

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