Promotion not honored: Free iPhone 14 Pro with iPad and Apple Watch
jyouker86
Enthusiast - Level 1

I’ve been trying to apply the promotional credit I was sold by Verizon and still I have to pay so much more than necessary. In 2022, you likely remember the promotion for a free iPhone 14 Pro, Apple Watch, and iPad, with a new line and an unlimited plan. It was a popular promotion and  I signed up for it. (here’s a link with details if you need a reminder https://www.techradar.com/phones/iphone/the-best-iphone-14-deal-from-verizon-ever-free-ipad)

Still, I’ve been paying for all three devices and it’s been a pain trying to get in touch with anyone who can help. I’m way over my budget and I would never have purchased these new devices had Verizon not said that I wouldn’t be paying for them. I need a refund for all I’ve paid for these devices.

My order details are as follows:

Order placed:
12/22/2022
Order number(s):
*****
*****
Order location code:
*****
1 Reply
vzw_customer_support
Customer Service Rep

Thank you for reaching out about your promotion concern. I want to make sure you are getting any deal you were eligible for. So we can go through your account with you, please be on the lookout for a Direct Message. 

-Melissa

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