ROBO CALLS , how do I stop them?
Hatch1
Enthusiast - Level 1

It's seems to me that Verizon dosn't care about Robo calls . Any suggestions ?

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  • Apple

1 Solution
btcompute
Contributor - Level 2

I've had very good luck with the National Do Not Call Registry:

National Do Not Call Registry

Free, easy to use, and works for both land lines and cell phones.

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53 Replies
wmlowe
Newbie

im getting dozens of call a week ( two rings then hangs up ) from places like belarous, maldovia, etc.

it driving me crazy

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Lyons7
Enthusiast - Level 1

National Call Registry only works for a short period of time.  And for most robo-calls, it doesn't work at all.

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bordercop
Newbie

What the heck... just got a text from Verizon that we can now control Robo calls...for Another FEE?!!  Another method to bleed us for more money when it is a problem they exasperate.   About ready to cancel my subscription with Verizon...deluge of Robo calls every dang day and these phone service providers do nothing.

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vzw_customer_support
Customer Service Rep

We would not want to see you leave us, and we want to make sure that you're able to avoid robocalls in the most efficient way. We have great news! You can identify and avoid robocalls free of charge with our Call Filter app. Please review the information provided under the "Free Spam Protection" section through the following link. https://www.verizonwireless.com/support/call-filter-faqs/

GeovannJ_VZW

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sickofrobocalls
Enthusiast - Level 1

Verizon DEFINITELY cares about Robo-calls! That's why they developed an APP that you can PAY FOR every month. Verizon LOVES Robo-calls and they have now proven this with this conflict-of-interest / make-money-off-of-it-themselves APP-scam. So the more Robo-calls YOU get, the more likely you are to buy their APP!!!

So customer annoyance is a Money-Maker. So yes, they care...

deloused
Master - Level 3
sdbressler
Enthusiast - Level 1

Verizon does't care about robo calls they care about the "app that you can pay for every month" . There words quoted.

It should be free like your competitors.... hmmm

 

s

tikibar1
Community Leader
Community Leader
jaybey
Enthusiast - Level 2

I started to download the Verizon Call Filter.  Right for $2.99 a month.  That is garbage.  If Verizon really cared about it's customers they would provide this service for FREE that is as in $0.00.

vzw_customer_support
Customer Service Rep

I'm not a fan of pesky calls, just like you. Robocalls are something that unfortunately is becoming way too common, and I'm right here to help in any way I can. I'm happy to let you know that we have a great new application called Call Filter: http://spr.ly/6600E5VJQ It includes spam block, spam detection, caller details, and more.

 

With Call Filter, two options are available, one being completely free. The other includes more features, and is $2.99 each month (you get a free 10-day trial period, though). If you have an iPhone, you can download it from the App Store. If you have an Android, it will already be located in your applications. Please click on the link I provided to see all the details, and let us know if you have any additional questions.

 

ChristinaB_VZW

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Lyons7
Enthusiast - Level 1

DON'T click on the "verison' link in this article.  Just got a notice from my security app - "DANGER....".

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vzw_customer_support
Customer Service Rep

sdbressler,

I'm saddened that you feel this way about us. We value you as our customer & we want your experience to be the best with our service. I'm not a fan of these pesky robocalls either. I'm sorry that you're receiving them. The good news is that we have the Call Filter app up & running for many devices. Please check out the details https://www.verizonwireless.com/solutions-and-services/call-filter/ Please note that there are features that are free. Does this information help?

 

AliciaD_VZW

bearone21
Legend

i was just informed by tech support that here are known issues, my note5  shows call filter as unavailable in the playstore.

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Lorna78
Newbie

The problem with the filter is you still have to look at it.  Being a mobile phone I can be anywhere, the most dangerous place is in my car, when I get these calls and there are so many of them now.  We need a way to totally block robo calls from recorded messages.

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datcheson
Enthusiast - Level 1

This is a service that Verizon should be providing FREE for its customers!  Pay for protection?  Are you kidding me????

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E5trella
Newbie

"Some" features are free with this App, but apparently the limited version is SEVERLY limited, based on reviews. ATT and T-mobile offer this FULL feature FOR FREE (and their service is less-expensive to begin with). I would think, paying the premium we all do with Verizon, this would also be the case with Verizon. But looks like another thing you get to nickel-and-dime us on! 

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vzw_customer_support
Customer Service Rep

We are sorry to read that you feel this way. Have you tried the Call Filter app? Has it made a difference in the number of calls you get? 

 

RogerZ_VZW

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DMUPSET
Newbie

Care?  Yes a


@sickofrobocalls wrote:

Verizon DEFINITELY cares about Robo-calls! That's why they developed an APP that you can PAY FOR every month. Verizon LOVES Robo-calls and they have now proven this with this conflict-of-interest / make-money-off-of-it-themselves APP-scam. So the more Robo-calls YOU get, the more likely you are to buy their APP!!!

So customer annoyance is a Money-Maker. So yes, they care...



nd they will charge you to care- Why not take the lead VERIZON and offer a FREE ROBO call blocking service. You already charge for everything else-

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gcash01
Newbie

Looks like AT&T has their act togehter.  They are starting to block calls this week for new lines and then will stop for all existing lines over the next few weeks.  NO charge.

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mdw730
Newbie

Yeah, they're not making enough money now. Thanks but no thanks Verizon.

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vzw_customer_support
Customer Service Rep

Hello mdw730,

 

I'm sorry to learn that you keep receiving unwanted calls. I'm not a fan of pesky calls either. Robocalls are something that unfortunately is becoming way too common, and I'm right here to help in any way I can. I'm happy to let you know that we have a great new application called Call Filter: https://www.verizonwireless.com/solutions-and-services/call-filter/ It includes spam block, spam detection, caller details, and more. Two options are available, one being free. The other includes more features, and is $2.99 each month (you get a free 10-day trial period, though). If you have an iPhone, you can download it from the App Store. If you have an Android, it will already be located in your applications. Please click on the link I provided to see all the details, and let me know if you have any additional questions.

 

ChristinaB_VZW

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