So I ordered my phone on 10/5/14 and was expected to ship before 10/30/14. 10/30 passed by and yet I received no email or anything saying the order was going go be late. I called on 11/3 and the csr said I would receive it on 11/10. I just received my phone right now on 11/7 and was not expecting anything at all. I haven't even received a email regarding the shipping or have been charged on my credit card or added it to my bill. So was this an error or will they charge me later?
Hi there, _frankb! I am confident that we can get to the bottom of this. I just sent you a private message with this information so that I can better assist.
Thank you,
LenaA_VZW
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