Request to unlock iphone 14 pro max

Sajid2
Newbie

I am Sajid from Pakistan.You have a policy that iphone sim will unlock after 2 months.But it does not unlock.I need sim services I have also paid all the package.Please unlock sim so that I can use it.Reply me.I am anxiously waiting for reply.

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vzw_customer_support
Customer Service Rep

Hello, Sajid2. Help is here! Just to confirm, do you currently or previously had an active account with us that the phone was connected to? The reason we ask is that if you have/had an account with us, we would need to access it to unlock the device. If there is no access to the account that the device was attached to, we cannot unlock it. We can only then advise you to contact person that sold you the phone. 

-Natasha

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2 Replies
vzw_customer_support
Customer Service Rep

Hello, Sajid2. Help is here! Just to confirm, do you currently or previously had an active account with us that the phone was connected to? The reason we ask is that if you have/had an account with us, we would need to access it to unlock the device. If there is no access to the account that the device was attached to, we cannot unlock it. We can only then advise you to contact person that sold you the phone. 

-Natasha

Sajid2
Newbie

I don't know the person how bought it from you.The person who bought from you is guilty.I buy it at original price.You please contact the person which originally bought it.Unlock it for me as I have paid full taxes Please check the record what the issue is.You have record and can check it.I paid all my savings to buy this and now it's sim is not working.If you unlock by receiving little money then also tell me because I need sim services.You send me email but I am unable to reply to this email personally.Please communicate with me and unlock my sim.

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