Restricted number or unavailable

demavia
Newbie

When calling a person at a local company via his mobile phone (type and service carrier unknown) I get this message "The service you are attempting to use has been restricted or is unavailable"  He is expecting my call. How do I figure out if his telecom service is compatible with my Verizon service or if there is some other problem restricting my calls? 

Labels (1)
0 Likes
2 Replies
vzw_customer_support
Customer Service Rep

demavia Thank you for reaching out today. Do you get this message when calling any other number? Is this a landline or mobile number? ~Peter

0 Likes
vzw_customer_support
Customer Service Rep

We are ready to help. Please reply to our Private Note or contact us in our support platforms, we'll be happy to assist. https://www.verizon.com/support/contact-us/

~Maria

0 Likes