Restricted number or unavailable
demavia
Enthusiast - Level 1

When calling a person at a local company via his mobile phone (type and service carrier unknown) I get this message "The service you are attempting to use has been restricted or is unavailable"  He is expecting my call. How do I figure out if his telecom service is compatible with my Verizon service or if there is some other problem restricting my calls? 

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vzw_customer_support
Customer Service Rep

demavia Thank you for reaching out today. Do you get this message when calling any other number? Is this a landline or mobile number? ~Peter

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vzw_customer_support
Customer Service Rep

We are ready to help. Please reply to our Private Note or contact us in our support platforms, we'll be happy to assist. https://www.verizon.com/support/contact-us/

~Maria

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