When travelling to the caribbean how do I avoid roaming charges?  What do I turn off? 

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Re: Roaming
Customer Service Rep

Wegjag, it sounds like you have some travel plans. We hope that you will enjoy your time away. The best way to avoid charges will be to place the phone in airplane mode and go to the Settings to turn off the Mobile or Cellular Data. Should you place a call or send a text message, this would also trigger charges. Based on your current plan, this would either be TravelPass for the day or a Pay Per Use Charge. We are happy to check your account for those specifics. Please use the link below to meet us securely and authenticate the account. By connecting with us, you grant us permission to review your services so we can offer you the best value. Refusing to authenticate will not impact your current services. It is your right and our duty to protect your account information. For quality, we may monitor and review this conversation. Visit our information collection and privacy policy to learn more at Please note, the link we provide has a timed expiration, so we encourage you to continue as soon as possible.

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