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My phone has been dropping calls. I reached out to technical support and learned that my carrier settings aren’t updating. Verizon sent me a new SIM card. That new SIM card won’t activate.
is the issue my phone or the carrier? I’ve tried to reach technical support, but got nowhere.
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Hi, misscik. We would be happy to look into this for you. We are sending you a Private Note now. CourtneyM_VZW