SIM PIN
Sjsteel11
Newbie

My iPhone X asks me to unlock my phone SIM PIN every time it turns on. It started about two months ago. Has anyone had this issue? Will getting a new SIM card resolve this?

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vzw_customer_support
Customer Service Rep

I want to make sure that you have a working device at all times and I apologize that you are having issues with the error message requesting a pin. Did you put a sim other than a Verizon sim into your device? Was there a recent software update or application download? Does the device have any physical or liquid damage?

 

NicholeK_VZW

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