SIM card return
KG36
Enthusiast - Level 1

When returning an i phone to verizon with prepaid package do we need to return the SIM card for full trade in credit?  Many people are saying to remove it for security purposes.

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vzw_customer_support
Customer Service Rep

Great question. If any device is returned, you can keep the SIM card if you wish. Once a device is returned, the number is deactivated. We hope this information helps clear out your concerns. 

~Ivone

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2 Replies
vzw_customer_support
Customer Service Rep

Great question. If any device is returned, you can keep the SIM card if you wish. Once a device is returned, the number is deactivated. We hope this information helps clear out your concerns. 

~Ivone

KG36
Enthusiast - Level 1

Thank you

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