Safety Mode with Carryover data.
CBH2
Newbie

Why is my phone in safety mode if I still have carryover data?

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vzw_customer_support
Customer Service Rep

Hello CBH2,

 

I would be concerned too if I were experiencing any issues with my data connection. We are here to help. What data plan are you on right now? How much Carryover Data do you have? How much data have you consumed so far?

 

ChristopherM_VZW

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CBH2
Newbie

8gb L plan. Have used all that data. Have 1.9/1.9 of my carryover data remaining. 

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boringusername
Master - Level 1

@CBH2 wrote:

Why is my phone in safety mode if I still have carryover data?


Are you sure you have carryover data this month? 

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CBH2
Newbie

Yes, my Verizon says I have 1.9/1.9 gb remaining from last month. 

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