Very recently I can no longer send a text message to one of my email addresses. Works with my gmail email, but not to my personal email. Same problem for my daughter.
Couple days later I get a text back that says: (Undelivered Mail Returned to Sender) This is the mail system at host twbgohaavzwvmta-c-rh-cmta-01-sms00vtex.
Please help.
I'm sorry to hear you are having trouble texting from an email address. We will send you a private note. -Joe
I'm having the same issue sending to my personal email. Gmail will receive the text to email. What can I do to fix this?
Hello, chadgoze, I'm sorry to hear you're running into an issue with your email. What is happening when trying to send a message to your email? You mentioned that Gmail is working. Is this with another email provider?
-Lauren
This is to a different email provider that I manage. It was working in October but now isn't in November. I receive the following message:
(Undelieved Mail Returned to Sender) This is the mail system at host twbgohaavzwmta-c-
We're sorry to hear that you're still having problems with texting your e-mail address. Verizon doesn't guarantee the receipt or sending of texts via e-mail, but we still want to help. We'll send you a Private Note shortly.
~Jesse
I have 3 users asking why their verizon texts no longer come to their work email.
When I tested, got "Undelivered Mail Returned to Sender This is the mail system at host twbgohaavzwvmta-c-rh-cmta-01-mms-oo-vt" and also host "twbgohaavzwvmta-c-".
Not enough info to troubleshoot. Searched our firewall logs, and found nothing - no attempt to connect from Verizon MX server IPs.
I'm still having similar issues. There isn't any support or contact to help troubleshoot the emails being converted/sent. Who can be contacted to help with the routing/logs to these text to email messages?
Hi, I have given up on this. Verizon says if it works for Gmail, then it is not their problem. I then contacted DreamHost, where my email domain is, and they said send the bounced email header, etc. Well of course we do not have this and I am sure Verizon would not either, so basically, they just point fingers at each other and we lose. If you do figure anything out, please let me know. Sorry and thanks!!
Having access to text your family and co-workers is crucial, and we are here to help. To better assist you, I'll be sending a Private Note, please reply to it, so we can get started.
~Maria
I just started having the same issue. It's almost certainly a Verizon problem!!!!
We're sorry to learn that you're having issues sending text messages to email addresses, aschoenstadt6849. You're in the right place to help, and we're happy to take a look into this. Please be on the lookout for a private note from us, so we can better assist.
-Joseph
Never got that private message!!
Is there any news / info from Verizon on fixing this issue?
Were you able to get your issue fixed?
No, Dreamhost needs the full info from the bounced email...if it was even bounced since it never got to Dreamhost!!! I think problem is at your end. Just tried again an hour ago, has not made it to my email.
Totally concur this is Verizon's problem, and they apparently don't care about fixing it.
They clearly have a mailhost that sends email messages since I can successfully send to Gmail (but not pacbell.net)
That mailhost must certainly operate in accordance with the RFCs for mail (unless Verizon is totally technically inept.)
Again, unless Verizon is totally technically inept, that any properly configured mailhost creates a log entry every time it attempts tot send a message, and that log will show that the distant mailhost either accepted the message, or "bounced" it and, in the latter case, the reason it bounced.
Why they can't check those logs is beyond me, other that they don't care!
chadgoze, Verizon doesn't guarantee the receipt or sending of texts via e-mail, but we still want to assist. We will be sending you a Private Note to assist you further regarding your account.
-Andi
I am having the same issue, unable to send text to email, work or personal.
does work to my gmail account. It doesn't work going to yahoo or to my work account.
got that backwards, works to yahoo
Start a new topic or ask questions in the open forum.
