Sending a text to my email address.
langstra
Enthusiast - Level 2

Very recently I can no longer send a text message to one of my email addresses.  Works with my gmail email, but not to my personal email.  Same problem for my daughter.

Couple days later I get a text back that says:  (Undelivered Mail Returned to Sender)  This is the mail system at host twbgohaavzwvmta-c-rh-cmta-01-sms00vtex.

Please help.

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22 Replies
vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with sending texts to your e-mail. Unfortunately, we are not able to guarantee those texts due to the nature of web texting. We're sorry for the inconvenience.

~Jesse

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chadgoze
Enthusiast - Level 2

Is there a log or something to help troubleshoot this?  The text doesn't even make it to the receiving mail server.

Chad Goze