My phone just stopped working today and does not have any connection to the Verizon Network. I can send and receive iMessages and that is it. If I try to make a call, it will say call failed, and when people try to call me, it goes straight to VM.
It keeps switching from having bars to SOS. I have rebooted my phone multiple times and done all of the troubleshooting.
Mine stopped working today too but I can’t tell if it’s my WiFi or service. My bill was overdue but I paid it today and got a text saying the device was restored but my phone hasn’t connected to the WiFi all day and even though I have data on, that’s not working well either. My home WiFi and cellphone service are different carriers so I’m not sure what’s wrong
Hey, Amrab44, we want to help make sure your service is up and running. What model phone are you currently using? If you turn WiFi off, what do you see for service? Are you able to use your phone at all?
-Lauren
I'm so sorry you are having issues with your service. Let's get to the bottom of this together. What zip code are you in? Any other Verizon devices having similar issues?-Joe
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