Shows I have no service
jasr0se
Newbie

My Verizon account says I’ve paid my bill and I have unlimited data, but it says I have 1x service everywhere in my house. I used to be able to turn my phone off and on, then it would fix it, but now it doesn’t work. What should I do? 

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bearone21
Legend

apparently you live in a fringe area & aren't hitting many/any towers.

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vzw_customer_support
Customer Service Rep

As someone who always uses my own phone at home, I realize how important having full service is.  We are here to help turn this around.  When did this first start?  Where is this happening (cross streets/zip code/city)?  How far do you travel to get normal service?

SeanC_VZW

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