Signal is consistently dropping from LTE to 3G or 1X
petersenteaches21

This week my LTE signal has consistently dropped from LTE to 3G/1X or nothing!  It's only happening at work, but I can not maintain a signal for more than a few minutes at a time.  If I toggle between airplane mode or switch it off and on, I can recover the signal for a few minutes and then it drops again.  

It is happening so often that it is draining my battery!  Help please!

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Re: Signal is consistently dropping from LTE to 3G or 1X
vzw_customer_support
Customer Service Rep

petersenteaches21, we are sorry to hear about your experience. Making sure you have the services you need is important. Let's investigate the details. What happens when you try to use your services? What services are impacted (calls, text, data)? May we have your nearest intersection, City, and zip code, so we can accurately pinpoint your location?

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