Sim Card
xcone1
Enthusiast - Level 1

I am trading in my 10XS and have done the erase step.  Now it says to take out the SIM card, but doesn't tell you how to do it.  I saw another post that says you can leave it in and send it back that way.  Which is it?  And which will insure no one gets my info in the future?  If it is to take out the card, I need some instruction.  Thanks.

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Re: Sim Card
tikibar1
Community Leader
Community Leader

You should always remove the SIM card before selling/trading a phone.

Remove or switch the SIM card in your iPhone 

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Re: Sim Card
tikibar1
Community Leader
Community Leader

You should always remove the SIM card before selling/trading a phone.

Remove or switch the SIM card in your iPhone 

Re: Sim Card
vzw_customer_support
Customer Service Rep

We are glad to learn you are participating in our Trade-In program, and we'll be happy to help. Please check the steps to remove SIM in the link below:

https://www.verizon.com/support/knowledge-base-220018/

~Maria

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