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Since my upgrade to 8.0 my iphone 5s does not connect to internet and I can not receive calls from other iphone users.
auntiebean
Newbie
‎11-11-2014 06:09 AM

Since my upgrade to 8.0 my iphone 5s does not connect to internet and I can not receive calls from other iphone users.  If I turn on IM other iphone texts go to my ipad air as IM.  I have turned off IM on both devices but still not working.  My safari does not work and I can not perform Verizon backup.
 

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Re: Since my upgrade to 8.0 my iphone 5s does not connect to internet and I can not receive calls from other iphone users.
vzw_customer_support
Customer Service Rep
‎11-11-2014 07:02 AM

I'm sorry your phone is having issues connecting to the internet auntiebean. I know its frustrating but we are here to help. Have you tried resetting the network settings http://vz.to/QbBz21 ? I would also clear your browser history on the phone then power cycle. Please keep us posted.


Kinquana_VZW
Follow us on Twitter @Vzwsupport

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Re: Since my upgrade to 8.0 my iphone 5s does not connect to internet and I can not receive calls from other iphone users.
JBouquot
Newbie
‎08-09-2015 12:55 PM

I had the same problem and this worked. Thanks!

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