Slow LTE Speed
RWatson042
Newbie

ipnoe getting 0.15Mbps download and 0.12 Mbps uploads in the Pasadena CA area 91101

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  • Apple

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vzw_customer_support
Customer Service Rep

RWatson042, those are quite some slow 4G speeds and we want to help get your connection back to normal. How long have you noticed that this has been an issue for? What iPhone model do you own exactly? When you ran this speed test, was it indoors, outdoors or both? 

 

I checked the zip code for any reported alerts or similar issues and don't see any problems at this time. Please reference our Online Troubleshooting Assistant for further tips and steps you can use to address this concern at the link below. http://spr.ly/6588Dghmi

 

AlanS_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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