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Slow data speeds

I have an unlimited plan that is completely useless. All it does is either buffer or show a frozen screen. I am paying $100 per month for nothing. In my opinion Verizon is engaging in criminal activity.

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Re: Slow data speeds
Customer Service Rep

Verizontinh, we want to make sure that you can use your cellular service the way you wish to use it. We want to be able to help with getting the data speeds to increase for you. How long has this been going on? Do you have any issues with making/receiving phone calls or sending/receiving text messages? Please keep me posted. KevinR_VZW