So is the Verizon Trade in really a Scam ?
ChickFilAye
Enthusiast - Level 2

Honestly, I’m getting pretty worried, I have read everywhere that everyone seems to be having the same issue. No one seems to be able to get there trade in credit and I honestly only made the move to Verizon because of the great promo they had. I was offered $700 for my 10x max and it’s about 2 weeks now and still haven’t heard anything and I’ve been reading in some cases people haven’t received any credit in months! Some are even picking up lawsuits to resolve the issue.

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Re: So is the Verizon Trade in really a Scam ?
kmag
Enthusiast - Level 2

I have been waiting 6 months on credits for trade in ...  I have proof they received my phones ... does seem to be a scam

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Re: So is the Verizon Trade in really a Scam ?
vzw_customer_support
Customer Service Rep

kmag, we understand the importance of getting your deserved credit for your trade in. To clarify, this is part of a promotion, correct? Do you have a submission ID from you trade?

 

-Joshua

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Re: So is the Verizon Trade in really a Scam ?
vzw_customer_support
Customer Service Rep

ChickFilAye, We want to make sure you're getting the help you need with your trade-in. We've sent you a Private Note so we can work on a solution together.

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Re: So is the Verizon Trade in really a Scam ?
Sumting-wong
Newbie

I traded in a phone also. It was checked in on June 16 and finalized July 2nd. I was nervous as well but it went through.

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