Sold me a new phone that isn't new. Had hca healthcare info on it
kailstone
Newbie

Verizon is going to be in big trouble! I bought a new phone, that use to be owned by a healthcare service. Not so new.  So wrong, selling used as new. Have proof from Apple!

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Re: Sold me a new phone that isn't new. Had hca healthcare info on it
vzw_customer_support
Customer Service Rep

I would be shocked if this happened to me too, Kailstone. This does not sound right at all. I would love to review your options. I have sent you a private message, so we can further investigate this for you. AmberF_VZW

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